Frequently Asked Questions
You are never obligated to buy clubs from Club Champion. You’re able to purchase as many or as few as you’d like, or even request that we update your current set. That said, we build to the tightest tolerances in the industry and with factors like swingweight, loft/lie and more in play, a custom Club Champion build is the only way to ensure that the club you tested is the one you buy.
With a proper fitting, there are two things that make up the cost of the golf club: the head and the shaft. Our prices on heads or stock-built clubs are exactly the same as everywhere else. A driver that is $399 at the big box mega store is $399 from us. The difference is we don’t recommend using the stock shaft that comes with the driver. In most of cases, it is a lower quality shaft. Instead, we find the best shaft for you and that is often a higher quality aftermarket shaft like those played on Tour.
Equally important to the fitting is the building. We will build your set one club at a time to hit the proper length, lie, loft, swingweight, etc. with other performance-boosting elements like shaft PUREing. Custom building adds cost but if it is not built right, you won’t see the proper results from a great fit.
Simply put, it is not. Our immersive fitting experience is driven by factors like an expansive demo matrix, cutting-edge technology, extensive training for fitter and builders — there is a significant cost in maintaining these assets.
We try to explain it like this: If a store is offering a free fitting, they don’t have the technology or variety to offer you the very best in custom fitting. Being the best in the business means we have to charge for our fitting experience.
We stand behind the performance of every club we build. Our Perfect Fit Guarantee ensures that the results you see on the golf course match those seen in the fitting bay. If you’re having issues with your custom clubs, contact your fitter within 90 days to set up a free appointment to fix or replace your clubs. Visit our Perfect Fit Guarantee Page for more information.
We accept cash, checks and all major credit cards. We also now offer 12 month special financing.
Club Champion does not offer a warranty on club components; that is reliant upon the manufacturer and varies from brand to brand. Please visit our warranties page for more information.
If you wish to modify your order by swapping out parts, the request for modification must be made within one (1) business day (M-F) of placing the order — we do not allow exceptions. Since your clubs are ordered custom to match your specifications, we are unable to cancel orders once they are placed.
The clubhead balance point that is controlled by the size of the head and the location of the head weight. The lower the center of gravity and the farther back it is from the clubface, the easier it is to get the ball airborne.
The relative stiffness or overall bending property of a shaft. Manufacturers typically categorize shafts by ladies, senior, regular, firm, stiff and extra stiff flex.
Generally, using a shaft that is too stiff will produce a straighter shot, but with a loss of distance. A shaft that is too soft will generally produce a shot pattern that is more erratic, but the distance will be greater. With a smooth tempo and proper timing, you can make a soft shaft work, but pay attention to consistency.
The angle of a clubface and the corresponding trajectory of the shot it will produce. Loft is determined by comparing the angle of the face perpendicular to the ground.
The amount of resistance to twisting that a shaft has is called torque. Each shaft has a different torque, and it is important to match the correct torque for each individual swing. The lower the torque number, the less the shaft will twist when force is applied. This also will make the shaft feel stiffer.
Slower swing speeds generally need a higher torque and faster speeds need a lower torque. Most of the time, the torque of the shaft in your fairway woods will be greater than the torque of the shaft in your driver.
